Effective Date: January 02, 2022

Welcome to On Demand Telehealth (the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services.

Information We Collect

We may collect the following types of information:

Personal Information: This may include your name, email address, postal address, phone number, date of birth, and other identifiers required for telehealth consultations.

Health Information: We may collect medical history, health records, and other health-related information necessary for telehealth consultations.

Usage Information: We may collect information about your interaction with our Website, including your device information, IP address, browser type, and pages visited.

How We Use Your Information

We use your information for the following purposes:

Providing Telemedicine Services: To facilitate telehealth consultations, diagnose medical conditions, and provide treatment.

Improving Services: To improve the quality of our telehealth services, diagnose issues, and provide support.

Communication: To send you appointment reminders, updates, and other important information related to your telehealth consultations.

Legal Compliance: To comply with legal obligations and regulatory requirements.

Disclosure of Information

We may disclose your information in the following circumstances:

Healthcare Providers: We may share your health information with authorized healthcare providers involved in your telehealth consultations.

Service Providers: We may share your information with third-party service providers who assist us in delivering our services.

Legal Compliance: We may disclose your information when required by law or to protect our rights and safety.

Your Choices

You have the following choices regarding your information:

Access and Correction: You can access and update your personal information by contacting us.

Opt-Out: You can opt-out of receiving non-essential communications from us.

Security

We take reasonable steps to protect your information from unauthorized access and use.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files that are placed on your device when you visit our Website. We use these cookies for various purposes, including:

Authentication: To recognize and remember your preferences, login credentials, and settings.

Analytics: To analyze how you use our Website, track user activity, and gather statistical information to improve our services.

Marketing: To personalize your experience, provide targeted advertisements, and measure the effectiveness of our marketing campaigns.

You have the option to manage cookies through your browser settings. Please note that blocking or deleting cookies may impact your ability to use certain features of our Website effectively.

Third-Party Cookies

We may also allow third-party service providers to place cookies on your device for the purposes mentioned above. These third parties may include analytics providers and advertisers. We do not control or have access to these third-party cookies, and their use is subject to their respective privacy policies.

Consent to Use Cookies

By using our Website, you consent to the use of cookies as described in this Privacy Policy. You can change your cookie preferences by adjusting your browser settings.

Changes to Cookie Policy

We may update our Cookie Policy to reflect changes in our practices or the introduction of new features. We encourage you to review this section periodically to stay informed about how we use cookies.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at our 24/7 customer support.